There are several online and offline channels that impact customer's perception of an organization, product or service.
Significance of Usage Analytics for B2B software
Role of customers in the disruptive market space
Ways to drive positive feedback to the user base
Customer satisfaction metrics that need to be considered
Tools that is worth the investment for product companies
Watch interesting tipoffs given by the industry thought leaders,
Jeffery Carter (Right) CTO, Benobe LLC,
Randal Brous (Left) CTO, MPulse Software Inc,
exclusively on customer engagement.