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ServiceNow CSM-JIRA integration: Demo inside

ServiceNow San Diego release streamlines CSM, harnessing the power of the whole business to deliver quality service.

Key Takeaways:

  • 👉 Use the new Agent Workspace UI to guide agents through case resolution
  • 👉 Integrate ServiceNow with more legacy and modern systems
  • 👉 Strengthen ITSM processes with incident, change and problem management